FAQ

What kind of products do you sell?

Trippy Hippie offers a wide range of fun, expressive, and unique products designed to bring personality into everyday life. Our shop includes apparel, drinkware, accessories, phone cases, pet lover gifts, and more.

How long does it take to process my order?

Orders are typically processed within 2 to 7 business days before shipping. Processing times can vary depending on the product, order volume, and seasonal demand.

How long will shipping take?

After your order has shipped, estimated delivery times are:

United States: 3 to 7 business days
International: 7 to 21 business days

Please note that these are estimated delivery windows and may vary depending on the shipping carrier and destination.

Do you ship internationally?

Yes, we ship worldwide.

Please note that international orders may be subject to customs duties, taxes, VAT, or other fees charged by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.

How do I track my order?

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

Can I return my order?

Yes. We accept returns within 30 days of delivery for most items, as long as the item is unused, unworn, unwashed, and in its original condition.

For full details, please review our Return & Refund Policy.

What if my item arrives damaged, defective, or incorrect?

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at 2426design@gmail.com.

Be sure to include your order number, a brief description of the issue, and clear photos so we can review and resolve the problem as quickly as possible.

Do you offer refunds?

Yes. Once an approved return is received and inspected, refunds are issued to the original payment method.

Please note that original shipping charges are non-refundable unless the issue was caused by an error on our part.

What if I ordered the wrong size?

Please review all size charts carefully before placing your order. We do not offer refunds for items ordered in the wrong size if the correct item was sent.

If you believe you received a mislabeled item or the wrong size from what you ordered, please contact us within 7 days of delivery.

Can I cancel or change my order?

If you need to request a cancellation or make a change, please contact us as soon as possible at 2426design@gmail.com.

We cannot guarantee changes or cancellations once an order has been submitted, but we will do our best to help if your order has not already entered processing.

What if I entered the wrong shipping address?

Please contact us immediately at 2426design@gmail.com if you notice an error in your shipping address.

We will do our best to help, but we cannot guarantee address changes once the order has been submitted.

Do you offer custom or personalized items?

At this time, we do not offer personalized products.

How can I contact you?

You can reach us anytime using the contact form on our Contact page or by emailing us directly at:
2426design@gmail.com

How quickly will I get a response?

We do our best to respond as quickly as possible. Because Trippy Hippie is a small independent shop, response times may vary, but we genuinely appreciate your patience and support.